The Questions We Ask

Every project we take on starts with the same set of questions, asked before anyone builds anything. These are a handful of them. Each one came from something that went wrong on a real site. Find the one that sounds familiar, then ask it about your own.

  1. Episode 1 1:36

    Why did our orders stop when every system said it was running fine?

    Your site wasn’t broken. It was built to pull prices and stock live from another system, usually the ERP or a supplier, and when that system went quiet there was no price, so no basket, so no checkout. The fix is to fetch that data on a schedule, store a copy your side, and agree how long it stays valid.

    Watch and read

A handful of the questions we ask before we build

There are a few hundred more. Discovery asks all of them in a day and gives you a straight answer on what’s sound and what it would take to fix. If one of these episodes described your site, start there.