Why SafeLives chose TSD
SafeLives had options but chose TSD for one compelling reason: a comprehensive, empathetic understanding of their unique challenges. Beyond just offering a competitive price, TSD included project management support, an essential but often overlooked component for success. This level of care signalled to SafeLives that they were more than just another project; they were a partner in impact.
The Solution
TSD delivered an intuitive, secure, and efficient platform with multiple data entry options, advanced graphing capabilities, and robust inline data validation. This multi-faceted solution allowed for:
- Fast-moving project lifecycle
- Regular touchpoints for project updates
- Significant improvements in data quality and validation
- A seamless and familiar user experience that mimicked the SafeLives website
The Results
Since the implementation of the new platform, SafeLives has experienced a noticeable increase in user satisfaction. The organization is now better equipped to handle the intricacies of data collection and dissemination, which is critical for those on the frontline of domestic abuse intervention. Most importantly, SafeLives can now focus more on their mission, knowing that their platform is reliable and efficient.
Key Takeaway
TSD's approach is not just about providing a service; it's about understanding the intricacies of each client's needs and becoming an integral part of their mission. Our comprehensive and thoughtful approach is why organizations like SafeLives trust us with their most critical projects.