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PRIVACY POLICY

Last Updated: March 7, 2025

1. INTRODUCTION

TSD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and software applications (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. INFORMATION WE COLLECT

We may collect information about you in various ways:

2.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, password, business information, and other information you provide.
  • Payment Information: If you purchase our Services, we collect payment information, though we use third-party payment processors who collect and process payment information directly.
  • Communications: Information you provide when you communicate with us, including support requests, feedback, and survey responses.
  • Usage Information: Information about how you use our Services, including feature usage and interaction patterns.

2.2 Information We Collect Automatically

  • Device Information: Information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
  • Log Information: Information that your browser or device sends whenever you visit our website or use our Services, including IP address, browser type and settings, access times, and referring website addresses.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Services.

2.3 Information from Third Parties

We may receive information about you from third parties, such as business partners, data providers, and social media platforms, and combine this information with other information we have about you.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our Services
  • Develop new products, services, features, and functionality
  • Comply with our legal obligations

4. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

4.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

4.2 For Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4.3 For Legal Purposes

We may disclose your information if we believe it is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our Terms of Service and other agreements
  • Protect the rights, property, or safety of TSD, our users, or others

4.4 With Your Consent

We may share your information with third parties when you consent to such sharing.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. DATA RETENTION

We will retain your information for as long as your account is active, as necessary to provide you with the Services, or as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. INTERNATIONAL DATA TRANSFERS

We may transfer your personal information to countries other than the one in which you reside. When we transfer personal information across borders, we take appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.

9. CHILDREN'S PRIVACY

Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date.

11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

TSD
Court Farmhouse, Hole-in-the-Wall, HR9 7JN
[email protected]
+44 121 31 45 374

12. JURISDICTION-SPECIFIC PROVISIONS

12.1 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information
  • The right to opt-out of the sale or sharing of personal information
  • The right to non-discrimination for exercising your rights

12.2 European Economic Area, United Kingdom, and Switzerland Residents

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) or equivalent legislation. The legal bases we rely on for processing your personal information include:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests
  • Consent

12.3 Other Jurisdictions

Additional provisions may apply based on your location. Please contact us for more information.